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US Defense Commissary Agency

To keep costs low and customer satisfaction high, DeCA replaced its aging point-of-sale solution — which necessitated a way to integrate data from the new system into its enterprise data warehouse.

The Defense Commissary Agency (DeCA) provides groceries to more than 12 million US military customers, at prices at least 30 percent below retail. Its 263 military commissaries made $5.41 billion in sales in 2006 alone. To keep costs low and customer satisfaction high, DeCA replaced its aging point-of-sale solution — which necessitated a way to integrate data from the new system into its enterprise data warehouse.

Challenges

  • Facilitate worldwide rollout of new point-of-sale system
  • Adapt data integration architecture to accommodate both new data and legacy files
  • Improve forecasting and inventory management
Informatica PowerCenter has let us quickly adapt our infrastructure to handle complex file data integration with our enterprise data warehouse with no disruption to our core business processes, and without the time and expense of deploying a new platform. It also allowed us to move to a more real-time model thus improving service to our servicemen and women.
— Stan Ferguson
Chief, Data Management Division
US Defense Commissary Agency
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Results

  • Integrated and delivered data from both legacy and new systems seamlessly
  • Increased frequency of data updates from once a day to every 10 to 60 minutes
  • Shortened restocking time by 24 hours
  • Created on-demand views of core business activities
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