Informatica solutions for insurance companies provide the ideal technology infrastructure for moving, integrating, and managing all data—regardless of how much, what kind, or where it is. These enterprise data management solutions transform distribution, underwriting, policy administration, billing, claims, and reporting data into trustworthy, actionable, and authoritative information.
With these solutions, insurance carriers, agents, distributors, and brokers can better manage claims, gain a
360-degree customer view, and use industry standards to exchange data externally with business partners and internally between applications.
Customer Insights Management
The Informatica solution for customer insights management delivers a single, reliable 360-degree view of customer data. The solution creates one consolidated view of the customer that is accurate and complete—without having to do the heavy lifting of building a centralized data source.
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Benefits
- Improve customer segmentation and analytics and marketing campaigns
- Attract and retain more customers
- Sustain profitable growth
Distribution Gateway Management
The Informatica solution for distribution gateway management simplifies data exchange between carriers and their data to distribution channels. It makes it easier for insurance companies, agents, and brokers, and policy holders to do business with one another.
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Benefits
- Cost-effectively expand distribution channels to ensure IT agility
- Adapt to customers’ changing needs
- Accelerate time to market and lower costs
Agent Gateway Management
The Informatica solution for agent gateway management enables insurance carriers to integrate, manage, and view all data transactions taking place with agents. The solution transforms any document, file, or message to and from ACORD (or other format used by the carrier). It allows carriers to share data locked in disparate back-office systems by transforming it into the formats that agents prefer.
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Benefits
- Strengthen relationships between carriers and agents
- Improve agent productivity
- Reduce costs and risks
Broker Gateway Management
The Informatica solution for broker gateway management enables insurance carriers to integrate, manage, and view all data transactions taking place with brokers. The solution transforms any document, file, or message to and from ACORD, DTCC or other format the carrier uses. Leveraging Informatica's partnership with organizations such as ACORD and Penelop, carriers can further influence the direction and changes in insurance industry standards.
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Benefits
- Strengthen relationships between carriers and brokers
- Improve agent productivity
- Reduce costs and risks
Claims Management
The Informatica solution integrates data from internal and external sources quickly and cost-effectively and improves the overall quality of claims data.
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Benefits
- Reduce losses and expenses
- Make better, faster claims processing decisions
- Increase customer satisfaction