Informatica Solutions for Telecommunications
Cleansing and Integrating Disparate Data to Respond Effectively to Changing Business Requirements
Challenges like convergence of services, industry consolidation, deregulation, aging infrastructure, and increased competition are prompting telecommunications companies to invest in new customer, business, and operational support systems. Telecommunications companies must access, discover, cleanse, and integrate data pulled from these new systems with that from cumbersome legacy systems to quickly meet new market needs. By cleansing and integrating data from disparate sources, telecommunications companies can drive key business initiatives such as:
- Growing revenue with a reliable, holistic, real-time view of their customers to improve the customer experience, increase cross-sell rates, and provide differentiated service
- Establishing a robust compliance framework by pulling data from many disparate sources to provide accurate reports and auditable data trails to simplify regulatory compliance
Informatica solutions for the telecommunications industry handle the data integration and data quality requirements of complex, high-volume telecommunications environments. Informatica solutions provide companies in the telecommunication industry with:
- Complete, accurate, and timely information to increase data confidence
- Secure, scalable data integration platform to reduce risk
- End-to-end data quality management to satisfy the requirements of regulators and the business
- Collaborative lifecycle management to speed project delivery
- Service-oriented architecture to increase flexibility
By relying on Informatica's data integration and data quality solutions, telecommunications organizations can access, discover, cleanse, and integrate the data residing in their numerous systems and deliver this data throughout the enterprise to:
- Reduce the complexity of IT environments by bringing together disparate data residing in OSS, BSS, and other systems
- Increase customer retention by improving customer service and identifying new customer sectors and preferences based on reliable, high-quality data
- Improve cross-sell and up-sell rates
- Identify new services opportunities and bundled customer offerings
- Enhance operational efficiency by streamlining and automating processes
Our Customers

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