With products on the shelves in 130 countries and 2005 revenues of more than €14.5 billion, L'Oréal is the world's leading cosmetics company. Its reputation for innovation has also made it a highly sought-after employer, with more than 52,000 employees in 60 countries. L'Oréal's HR teams needed more effective tools to monitor and manage HR trends throughout the company.


  • Implement and provide input to an SAP-based HR reporting system
  • Consolidate worldwide HR data
  • Provide HR statistics as well as monitoring and management indicators for HR policies
In HR, the challenge is not volumetric management but the complexity and sensitivity of data. In five years of intensive use, we have never had a system freeze with PowerCenter and we know that we have a tool that provides us with timely, reliable, and auditable data.
— Philippe Bot
Director of HR Corporate Information Systems, Office of Human Resources


  • Reduced daily batch processing times from seven hours to five hours a day
  • Eliminated manual coding
  • Reduced time required for IT maintenance
  • Gave users autonomy to create data flows and processing

Technologies Used

  • Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.