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1&1 Internet AG

Founded in 1988, 1&1 Internet AG is an affiliate of United Internet, a successful listed company. With over 7.7 million customer contracts, 1&1 is a leading internet provider on the world market. The German company provides a broad selection of sophisticated online applications to private individuals and businesses.

“1&1 operates internationally. Therefore, AddressDoctor's global coverage of more than 240 countries is essential for us. This was a strong selling point and why we selected AddressDoctor over any other provider.”

—Alexander Sauer, Purchasing Manager 1&1 Internet AG

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Business Need

Support reliable and accurate registration and hosting of domains for international customers.

Validate postal addresses of international customers at point of entry during the order process. A correct address is required for the order to continue.

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Challenges

For a webhosting order at 1&1, customers must first complete their contact information. Because of the multitude of data entry forms on the Internet, there are a lot of variations.

Different field names, page frames and data flows confuse even the seasoned user. This resulted in incorrect, incomplete or missing customer data.

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Solutions & Results

Delivered accurate customer data from the start.

Provided automated correction suggestions.

Supported one unified solution for all countries.

Facilitated monthly update of reference data free of charge.

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Technologies Used

Address Verification

Our Address Verification solution compares address data to the most up-to-date and complete postal reference data. Includes transliteration, parsing, correcting, formatting and enrichment.

Success Stories

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LateRooms.com

AddressDoctor provides LateRooms a data quality solution with the widest possible country coverage for their global portfolio of hotels.

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Emerson Process Management

Delivers time-tested and innovative solutions designed to help customers reduce plant maintenance cost, reduce capital requirements, reduce cost of regulatory compliance and increase process availability.

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GSI Commerce

The AddressDoctor Address verification solution enabled GSI to standardize on one unified solution for all countries.