c07-customer-stories

JDRF

JDRF is the leading global organization funding type 1 diabetes (T1D) research, with an exclusive focus and singular influence on the worldwide effort to end T1D. Its mission is to accelerate life-changing breakthroughs to cure, prevent, and treat T1D and its complications.

“With Informatica, we’re taking control of our data to become the premier global diabetes therapy accelerator so we can make life-changing breakthroughs possible sooner.”

—Sri Mishra, CTO, JDRF

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Goals

Segment supporters to drive personalized relationship management and make strategic, data-driven decisions

Increase productivity and meet future needs for fundraising, research, and advocacy

Revolutionize how the Type 1 Diabetics community can engage with supporters and help find a cure faster

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Solutions & Results

Master supporter and location data with Informatica Multidomain MDM and use Informatica MDM – Customer 360 for a single view of supporters

Expands pool of potential recurring donors by 50 percent and helps increase conversion rates by enabling personalized, omnichannel supporter experiences

Use Informatica Intelligent Cloud Services to connect and integrate on-premises systems across multi-cloud platforms, including AWS, Azure, Salesforce, web, and mobile

Improves productivity up to 40 percent, helping focus more of the nonprofit’s resources on fundraising, research, and advocacy

Cleanse and enrich supporter data with Informatica Data Quality and Informatica Data as a Service to make CRM more effective

Boosts engagement with donors, volunteers, and the T1D community, helping to accelerate research and expand impact worldwide

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Products & Services

Informatica Multidomain MDM

A master data management solution is the glue that binds your systems and information together. It’s the single source of truth for your data-driven digital transformation, providing trusted, accurate, complete data for your customer experience program, marketing and sales operations, omnichannel retailing, supply chain optimization, governance efforts, compliance initiatives, and more.

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica Data Quality

Ensure end-to-end support for growing data quality needs across users and data types with AI-driven automation.

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