Informatica Corporation (Nasdaq:INFA), the world’s number one independent provider of data integration software, today announced that for the ninth consecutive year, it has achieved top marks in customer loyalty in the 2014 Data Integration Customer Satisfaction Survey conducted by independent research firm TNS, a global leader in insight and information.
Furthermore, according to the 2014 survey, Informatica leads the competitive field in achieving the best scores in key areas such as overall value received relative to price paid, support programs meeting customer needs, and ability to provide global support. Informatica’s flagship product, PowerCenter, makes significant gains over last year in ease of software installation, reliability and price competitiveness.
In additional survey findings:
Each year, TNS surveys customers of vendors offering data integration products. The survey measures the relevance of numerous categories of customer satisfaction such as product quality, customer support, and professional services to determine how vendors perform in each area. Customers are asked to share views and perceptions of all the vendors across a range of attributes and measures. These measures are combined to present a ProCLI (Customer Loyalty Index), or the loyalty score, which measures customer engagement.
“Informatica’s nine consecutive years of leadership in customer loyalty is a reflection of our continued investment and innovation to ensure customer success,” said Ansa Sekharan, senior vice president, Global Customer Support, Informatica. “We are particularly proud of leading in value received relative to price, and we are focused on raising this bar even higher with new programs that will help customers derive optimal value as quickly as possible from Informatica purchases.”
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Informatica Corporation (Nasdaq:INFA) is the world’s number one independent provider of software. Organizations around the world rely on Informatica to realize their information potential and drive top business imperatives. Informatica Vibe, the industry’s first and only embeddable virtual data machine (VDM), powers the unique “Map Once. Deploy Anywhere.” capabilities of the Informatica Platform. Worldwide, over 5,000 enterprises depend on Informatica to fully leverage their information assets from devices to mobile to social to big data residing on-premise, in the Cloud and across social networks. For more information, call +1 650-385-5000 (1-800-653-3871 in the U.S.), or visit www.informatica.com. Connect with Informatica at http://www.facebook.com/InformaticaCorporation, http://www.linkedin.com/company/informatica and http://twitter.com/InformaticaCorp.
Note: Informatica, the Informatica Platform and Informatica Vibe are trademarks or registered trademarks of Informatica Corporation in the United States and in jurisdictions throughout the world. All other company and product names may be trade names or trademarks of their respective owners.