Texas Comptroller of Public Accounts
The Texas Comptroller of Public Accounts prepares the state’s biennial budget estimate, required by the state constitution to be balanced. In addition, it administers 50 state taxes, including sales and use taxes that make up almost 25% of the state’s revenues, and processes 3.8 million tax returns a year.
“Using this system, we’re generating an additional $70 million per year for the state.”
— Lisa McCormack, Audit Division Area Manager, Texas Comptroller of Public Accounts
Business Need
Ensure governance: conduct business accurately, effectively and fairly.
Identify and pursue unpaid taxes.
Reduce incorrect and incomplete tax data.
Improve accuracy and fairness of billing.
Challenges
Search systems and databases to discover hidden connections between people.
Balance performance and comprehensiveness of search.
Overcome unavoidable variations in identity data.
Solutions & Results
Generated additional $70 million annually in revenues.
Returned more than $500 million total to date.
Identified companies that have not paid proper taxes.
Prevented pursuit of companies that have paid appropriately.
Products & Services
Informatica Identity Resolution
Informatica Identity Resolution increases operational efficiency and effectiveness with highly accurate, multilanguage identity data.
Success Stories
Queensland Police Service
The Queensland Police Service saved 79 years of manual merging time and more than $4.4 million in staff salaries
Utah Department of Health
The Utah Department of Health freed resources to focus on research collaboration and new health reform initiatives
Weltbild GmbH
German media and mail-order company relies on Informatica to identify duplicate identity records across multiple languages, lower mailing costs and increase customer satisfaction.