PartsSource

PartsSource is the leading provider of replacement parts solutions for healthcare and records more than $100 million in annual sales.

“We have introduced omnichannel product management, cut the number of people managing product data by a factor of three and can now update thousands of items in seconds.”

Brian Thomas

Director of Application Development, PartsSource

Business Need

Introduce an omnichannel marketplace for medical replacement parts
Increase efficiency—especially resource management

Make it easier for customers to choose and purchase 3.5 million part options
Manage a supply chain of 6000+ suppliers more consistently

Challenges

Manage growing scale of more than 1 million SKUs across multiple systems
Excessive resources allocated to product management

Overcome lack of synchronized product information

Solutions & Results

Centrally manage all product information using a digital catalog
Delivered a double digit percentage growth in revenue
Reduced team responsible for updating product information from seven to two

Easily manage suppliers, and frequent updates of their data
Introduced more agile and rewarding omnichannel service
Lowered time needed to launch new products from two hours to two minutes

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Products & Services

Informatica MDM – Product 360

Combines product information management with robust capabilities in data integration and governance. As a single repository of all product data for distribution in all sales channels, Informatica MDM – Product 360 provides a cohesive, centralized platform for all channel commerce.

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