HMS powers the healthcare system with integrity by providing cost containment solutions for federal and state governments, commercial insurers and other organizations.

“Data is central to our products and services which are focused on cost containment in healthcare. We are committed to being great partners to our clients, and accepting data in varied formats makes us easier to do business with. With Informatica, we’ve accelerated new product introduction, aligned data easier and reduced the time to onboard customer data by more than 40%.”

—Cynthia Nustad, CIO, HMS


Business Need

Take action against errors in the healthcare system by combining high volumes and varieties of data in variable formats and translating it to an HMS standard.

Accurately match customer claims and eligibility across insurers.

Create reliable “market views” using their product which is the data itself.



There is no standard data submission format; data is collected from more than 2,000 sources each month.

Rapid translation of data, including claims and eligibility data, state agency data and reference data like that from Dun and Bradstreet or Equifax, in any format to the HMS standard.

Errors in data quality prevent matching and create exposure to regulatory risk.


Solutions & Results

Increased time to value by creating a framework for collecting data sets that are of high volume, multiple varieties and variable format.

Reduced implementation time associated with new customers by 50%.

Empowered business analysts to create business rules and translation logic.


Products & Services

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Informatica Data Quality

Achieves pervasive data quality for all stakeholders, projects, applications using a single, unified platform.

Informatica MDM

The true end-to-end MDM solution tackles complex issues head-on with complete and accurate views of complex business-critical master data and relationships.

Informatica Professional Services

Provides a full range of professional services based on Informatica’s proven implementation methodology.

Informatica Global Customer Support

Provides your organization with the support you need, where and how you need it: choose from Standard, Enterprise or Mission-Critical Support.

Success Stories

Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition


Citrix uses Informatica solutions to gain complete customer insight on all products

Illinois State University

Illinois State University relies on Informatica to standardize data analytics that enrich students’ experiences and promote academic achievement