State Auto Insurance

The State Auto Insurance Group has 2,000 associates and sells its products through about 3,000 independent agencies in 33 states. The industry’s leading analysis firm has consistently given it top ratings since 1954.

“We’re getting business out the door faster and more accurately with the improvements we have implemented using Informatica. Others within the organization have seen the success we've achieved and are asking us how they can apply the Web services we've developed.”

Stephanie Hansen

Senior Programmer Analyst, State Auto

Business Need

Ensure accuracy of customer information.
Accelerate time-to-market.

Give independent agents real-time access to data.

Challenges

Increase agility using service oriented architecture.
Improve the accuracy of both the policyholder address and their assigned Public Protection Classification code.