ICICI Bank has about $79 billion in assets, 950 branch offices, more than 3,600 ATMs, and more than 25 million customers, making it India's second-largest bank.

“With the overall improvement in the ETL process made possible by PowerCenter, we benefited from greater data immediacy for business users and more reliable information which resulted in quicker analysis and timely reporting.”

— Gurnam Saini, Assistant General Manager, ICICI Bank


Business Need

Harness business information to support CRM initiatives and fuel customer growth beyond current 25 million customers.

Rapidly adopt innovative business practices and technologies to support continued business growth.



Eliminate costly, manual scripting techniques used to integrate data from eight different source systems into data warehouse.

Improve developer productivity, data integrity and data load performance

Add new sources quickly and easily.


Solutions & Results

Positioned bank for projected data growth rate of 35% annually.

Completed implementation in just 10 months.

Increased developer productivity while minimizing need for costly consultants.

Enabled developers to respond to new data demands as they arise.


Products & Services

Informatica PowerCenter

Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.

Success Stories


Citrix uses Informatica solutions to gain complete customer insight on all products

Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition

M.D. Anderson Cancer Center

Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence