Sterling & Sterling
Sterling & Sterling is among the United States’ top 100 insurance brokerages and one of the largest in the United States, with premiums exceeding $400 million.
“Informatica Cloud bridges the gap between Sterling & Sterling’s agency management system and the cloud, ensuring that sales reps, brokers, and agents have a 360-degree customer view and insight into customer needs. The result is a greater opportunity to capture cross-sell opportunities and make them customers for life.”
— Mike Tampone, Director of IT, Sterling & Sterling
Business Need
Drive revenue growth through improved cross-selling, up-selling, and consistently rewarding service.
Manage insurance client relationships without additional software, hardware or up-front investments and long implementations of traditional on-premises software.
Reduce data integration time and increase agility.
Challenges
Enable fast-growing insurance brokerage to integrate cloud-based Salesforce CRM with existing on-premise automated insurance management system.
Migrate hundreds of thousands of client records from SalesLogix CRM system to Salesforce CRM.
Solutions & Results
Led to 30% decrease in integration costs.
Migrated all insurance records from SalesLogix to Salesforce CRM in one weekend—50% faster than anticipated.
Enabled firm to segment and target its most lucrative insurance clients.
Integrated Salesforce CRM with TAM platform in two weeks.
Fostered close, real-time collaboration with customers and carriers, driving revenue growth.
Empowered Sterling & Sterling employees via integrated Salesforce Chatter private social network.
Introduced automated, coordinated, and standardized approach to service delivery.
Products & Services
Informatica Cloud
Integrates cloud-based applications and on-premise databases and applications data quickly and easily.
Success Stories
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Informatica empowered scientific and clinical collaboration at this renowned cancer center by turning data into knowledge and facilitating self-service business intelligence
Illinois State University
Illinois State University relies on Informatica to standardize data analytics that enrich students’ experiences and promote academic achievement