Transforming customer experience
According to the 2019 Accenture Global Financial Services Consumer Study,1 a majority of respondents view digital innovations positively.
are interested in insurance premiums tied to behavior
are willing to share data in return for personalized services
would like banks to blend physical branches and digital services
Customer experience is the new battleground in financial services
Today’s consumers expect timely, personalized, and contextualized interactions with their financial institutions.
Share and integrate your data everywhere
Integrate data anywhere to automate business processes and facilitate critical business transactions.
Improve the quality of your data
Profile, cleanse, standardize, and enrich all data using an extensive set of prebuilt data quality rules.
Leverage real-time access to data
Prepare and process streams of data and uncover insights in real time across apps, devices, and the cloud.
Understand who your customers are
Create a single view of your data from disparate, duplicate, and conflicting information sources.
Western Union delivers a tailored customer experience
Drive exceptional customer experience
Your customers have high expectations