Tinkoff Bank

TCS Group Holding PLC, including Tinkoff Bank and Tinkoff Insurance, is an innovative provider of online retail financial services operating in Russia through a high-tech branchless platform.

“Informatica helps Tinkoff deliver on the business expectations no matter how fast data volumes grow, how complex the data model is and whichever data sources need to be integrated. By harnessing big data across the bank, Tinkoff is now uniquely positioned to target, acquire and retain more customers.”

Sergey Sotnichenko

Head of Data Warehousing

Business Need

Innovate and deliver the next generation of digital services, reduce costs, win new customers and maintain the loyalty of existing ones
Maintain rapid growth in online banking services and combat competitive threats

Minimize business risk in credit portfolio

Challenges

Integrate and analyze huge volumes of structured, semi-structured big data required rapid decision-making

Work with both emerging technologies and traditional data management infrastructures

Solutions & Results

Improved marketing effectiveness, leading in some cases to a 10-fold increase in conversion rates
Integrated multiple types of data on Hadoop; no specialized coding required to scale performance
Accelerated project delivery with lower total cost of ownership; launched data pipelines up to five times more quickly than hand-coding
Increased business and IT collaboration

Lowered business risk through near real-time, transparent view of every customer’s risk profile
Increased business productivity, allowing business users to analyze data without developer intervention
Integrated data on a seamlessly scalable basis, including from mobile and Web sources

View the PDF