Success Story

Insurer Delivers a 360-Degree View of Customer Activity to Help Grow Its Business

Success Story

Getting Closer to Customers: Wolters Kluwer Empowers Sales with Deeper Customer Insights

Success Story

Unifying Sales Channels to Expand into a True Marketplace

Success Story

Winning Trust: How a Financial Services Company Drives a Personalized, Customer-First Approach to its Digital Transformation

Success Story

Through independent agents and brokers, this insurance company offers comprehensive coverage to multinational corporations, mid-size and small businesses with property and casualty insurance and risk engineering services. The insurer also offers coverage to affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and specialty personal insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.

  • Build a Better Customer 360

    A guide to using a Master Data Management (MDM) strategy for enterprise data management to enhance the banking customer 360.

  • 5 Ways to Enhance Product Experience

    Product information is a crucial part of the buying process. Learn how to leverage product data to engage customers and enhance the purchase journey.

  • A Road Map to Successful Customer Centricity in Financial Services

    This paper discusses three key areas of focus for delivering the right data to enable customer centricity in financial services: Master data management for authoritative customer information; data quality for trusted and accurate business information; and cross-channel data integration for service consistency.

  • Next Generation Information and Data Management for Commerce

    Changing customer expectations and buying behaviors, the critical role of a PIM solution in omnichannel retailing, why and how PIM solutions need to address relevancy by combining product and customer data, and how companies can prepare for the age of commerce relevancy͟.