Financial services organizations are using AI to get a better view of the individuals they interact with and improve the customer experience.
64%
are interested in insurance premiums tied to behavior
80%
are willing to share data in return for personalized services
59%
would like banks to blend physical branches and digital services
KEY BENEFITS
Customer experience is the new battleground in financial services
Today’s consumers expect timely, personalized, and contextualized interactions with their financial institutions.
Integrate data anywhere to automate business processes and facilitate critical business transactions.
Profile, cleanse, standardize, and enrich all data using an extensive set of prebuilt data quality rules.
Prepare and process streams of data and uncover insights in real time across apps, devices, and the cloud.
Create a single view of your data from disparate, duplicate, and conflicting information sources.
A positive customer experience starts with having the right data in the systems that support business interactions and transactions.
CUSTOMER SUCCESS
Western Union delivers a tailored customer experience
RESOURCES
Drive exceptional customer experience
RELATED SOLUTIONS
Integrate data and apps across traditional business silos to provide an omnichannel experience and automate processes by adopting AI and ML technologies.
Your customers have high expectations
