Learn more about Data Driven CX and how to make use of data to successfully engage with customers for loyalty, growth and revenue.
Available Now On Demand
Already registered? Click here to access the on demand.
How do you successfully engage with your customers while keeping up with market shifts and transforming CX for the future? Not an easy mission. After interviewing leaders in Data Driven CX and being a Customer Experience thought leader and expert herself, Nienke Bloem brings to you all the insights, knowledge, and learnings that she has gathered.
You will hear about:
- What is Data Driven CX?
- How to guide the Data Driven CX journey?
- Where to start when it comes to Data Driven CX?
- What are the pitfalls to avoid?
- How to grow a Data Driven CX culture?
Join this webinar to get the valuable insights you can apply to your daily practice, as well as your longer-term strategy. Of course, there is also room for your questions!
Nienke Bloem, Customer Experience expert, CCXP
Nienke has over 20 years of experience as a CX leader and is a global keynote speaker and trusted advisor in Customer Experience.