Last Updated: September 2016
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, register for an event or an online course, make a purchase, apply for a job, request customer support or otherwise communicate with us. The types of information you may choose to provide include your name, email address, postal address, phone number, fax number, payment information, gender, information about your company and current position, and employment history.
When you access or use our Services, we automatically collect the following information about you:
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you connect an Informatica account with your social media account, we may have access to certain information from the company that owns or operates the social media account in accordance with the authorization procedures determined by such social media company. Additionally, Informatica may receive information about you from other third parties whom you have authorized to share your information or who collect information in connection with co-branded offerings.
We may use information about you for the following purposes:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Informatica LLC and its US subsidiaries adhere in their processing of personal data received from the EU (“EU Data”) to the EU-U.S. Privacy Shield Framework Principles established by the U.S. Department of Commerce and the European Commission (the “Principles”). For more information about the Principles, please visit the Department of Commerce’s Privacy Shield website.
Please direct any inquiries or complaints regarding our compliance with the Principles to the point of contact listed in the “Contact Us” section below. If Informatica does not resolve your complaint, you may submit your complaint free of charge for resolution to JAMS, Informatica’s designated Privacy Shield dispute resolution provider. Under certain conditions specified by the Principles, you may also be able to invoke binding arbitration to resolve your complaint. Informatica is subject to the investigatory and enforcement powers of the FTC. If Informatica shares EU Data with a third-party service provider that processes the data solely on Informatica’s behalf, then Informatica may be held liable for that third party’s processing of EU Data in violation of the Principles, unless Informatica can prove that it is not responsible for the event giving rise to the damage.
Informatica takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
If you are a resident of a country that provides you with the right to request a copy of the personal data Informatica holds about you and/or to correct any inaccuracies within such data, and Informatica is required by applicable laws to respond to such requests, then you may address such requests to the contact information provided in the “Contact Us” section below. Informatica will use reasonable efforts to supply, correct or delete information that we hold about you or to advise you if we are not required by applicable laws to comply with such requests.
If you have registered for an account via our Services, you may update, correct or delete your account information by logging into your online account.
Some of our mobile applications collect precise geolocation information from your mobile device. Prior to collecting such information, you will be asked to consent to the application’s collection of this information. If you initially consent to our collection of location information, you may be able to subsequently stop the collection of this information through your device operating system settings. You may also stop our collection of location information by following the standard uninstall process to remove our mobile applications from your device.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional communications from Informatica by following the instructions provided in those communications or by sending an email to firstname.lastname@example.org. If you email us to unsubscribe from our commercial email messages, please include the word “UNSUBSCRIBE” in the email subject line. Please note that if you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.
Your Rights to Information about Sharing
Residents of California and residents of certain international countries may request certain details, pursuant to applicable laws, about how their information is shared with third parties for direct marketing purposes. If you are a resident of one of these jurisdictions, and would like to make such a request, please contact us at email@example.com.
Attn: General Counsel
2100 Seaport Blvd
Redwood City, CA 94063 U.S.A.