Amgen– Informatica Customer Success Story

Multinational biopharmaceutical company. Values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

“The analytics we provide enabled by Informatica MDM could help us to notify a care provider to provide preventive treatment to a patient before a health incident occurs, which is much more powerful than treating after the event.”

Adi Rapaka

Director Master Data Management, Amgen

Business Need

Create the foundation to become a true healthcare data sciences organization
Master new domains as the business grows

Real-time exchange of mastered data with CRM systems and other applications

Challenges

Reach more patients with the right treatments and enhance patient outcomes by notifying care providers with reliable data
Fuel data science, artificial intelligence (AI), and advanced analytics with great data to improve patient care

Create strategic advantage out of provider, product, and payer data as biologic datasets grow
Deliver innovative therapeutics for patients suffering from serious illnesses

Solutions & Results

Use multidomain capabilities of Informatica Master Data Management (MDM) to create a trusted view of providers, payers and products
Automate batch and real-time integrations and data quality checks with Informatica MDM and Informatica Data Quality
Enables mastering of large datasets for new product launches in less time, helping Amgen reach more patients
Allows quick identification of patient relationships to products, providers and payers, enabling better patient support services

Understand the relationships between patients using Amgen’s medicines, their providers, payers and other entities involved in the patient journey
Support the business’s data science, AI, and analytics goals by fueling clean data from MDM to analytic environments
Helps enhance patient outcomes by identifying the possibility of secondary health events and notifying care providers
Reduces data management efforts significantly, empowering Master Data Management team to work more efficiently using fewer manual tasks

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Data Integration Hub

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