Public Financial Services Company

This Public Financial Services Company is headquartered in Virginia. Its mission is to provide liquidity, stability, and affordability to the country’s housing market. Every year it helps more than a million people buy or refinance their home, and more than 250,000 first-time homebuyers realize their dreams. The company also provides nearly $4 billion in mortgage funding to support the housing market.

“With Informatica, we’re accelerating our digital transformation by connecting data and applications. Any authorized employee can access clean contact data from Salesforce on their mobile devices and make better decisions.”

Development Tech Lead

Public Financial Services Company
Business Need
  • Ease of implementation and low maintenance overhead.
  • Ability to expose orchestrations and workflows to Apigee for API management.
  • Minimal or no manual coding for data management and integration.
Challenges
  • Create a repository for golden records of borrowers created across the company and abolish redundant and duplicate client information.
  • Drive digital transformation by integrating golden records with Salesforce and Google Cloud's Apigee API Management Platform to deliver high-quality contact data for downstream consumption.
  • Synchronize data between siloed applications by providing high quality, trusted contact data with correct address, email, and phone number.
Solutions & Results
  • Use Informatica Master Data Management (MDM) to master client data from CRM, marketing automation, and identity governance systems.
  • Integrate Informatica MDM with Salesforce and Apigee using Informatica Intelligent Cloud Services (IICS) with built-in orchestration capabilities.
  • Helps drive digital transformation by securely connecting data and applications across a cloud environment.
  • Clean, standardize, and enrich contact data with Informatica Data Quality, using rules to remove “noise”.
  • Enables better customer experiences by providing contact center employees with complete, consistent, unique, and up-to-date contact records.
  • Improves data stewardship for loan information, enabling faster, better customer service and better business decisions.
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Products & Services

Master Data Management

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Cloud Data Integration

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Data Quality and Observability

Ensure consistently high data quality across cloud and on-premises data sources.
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Cloud Application Integration

Integrate apps and data in real time with intelligent business processes spanning cloud and on-premises sources.
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