Informatica with Microsoft Dynamics 365 Customer Insights, can help companies unify customer data, and unlock insights that power personalized, authentic engagement across channels.
To deliver personalized customer experiences, companies need to figure out how to break down data silos, consolidate and enrich data, and then drive action with insights.
Companies need to know where to find the data, how to bring it together, and how use it to transform the business.
Using AI-enabled data management, Informatica helps companies pull together disparate data across silos —getting it from where it lives to where it needs to go.
No matter where it lives, Informatica has the connectivity to extract the information and deliver it to Dynamics 365 CI.
For data to drive action, it must be usable. Infomatica brings the data together, helps cleanse it, and ensures it is the highest quality, ready for the CI platform and ML/AI engine.
With Informatica’s Master Data Management, companies can address data quality and reduce errors across multiple systems. By having a single master reference source for all critical business data, companies can optimize business processes.