Informatica Enterprise Accelerator for Microsoft Customer Insights
Customer-centricity is no longer optional
Informatica with Microsoft Dynamics 365 Customer Insights, can help companies unify customer data, and unlock insights that power personalized, authentic engagement across channels.
Why Informatica + Microsoft
The Data Journey
To deliver personalized customer experiences, companies need to figure out how to break down data silos, consolidate and enrich data, and then drive action with insights.
Companies need to know where to find the data, how to bring it together, and how use it to transform the business.
Find and consolidate the data
Using AI-enabled data management, Informatica helps companies pull together disparate data across silos —getting it from where it lives to where it needs to go.
No matter where it lives, Informatica has the connectivity to extract the information and deliver it to Dynamics 365 CI.
Enrich the data and ensure high quality
For data to drive action, it must be usable. Infomatica brings the data together, helps cleanse it, and ensures it is the highest quality, ready for the CI platform and ML/AI engine.
Use the data to transform your business
With Informatica’s Master Data Management, companies can address data quality and reduce errors across multiple systems. By having a single master reference source for all critical business data, companies can optimize business processes.
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