“Informatica plays a strategic role in our digital transformation, helping us manage a more comprehensive home fittings and furnishings business while redoubling on Ben Mandemakers’ vision to create a better customer experience than anyone else.”
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- Place kitchen and bathroom fittings and home furnishings product data at the heart of digital transformation
- Share information among internal departments to help enhance efficiency and drive positive customer experiences
- Create a unified customer experience with information from internal and external sources
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- Deliver superior customer service while managing a comprehensive line of kitchen and bath fittings, and home furnishings
- Enrich supplemental product data with accompanying employee knowledge
- Create a single source of truth for disparate home products
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- Enhances customer satisfaction through clearer communication of home products offered and more personalized service
- Creates efficiencies across departments that improve processes and decrease costs
- Increases revenue opportunities by boosting customer conversion and decreasing product returns and errors