Founded in 1899, Northern Arizona University is a public university centered on students. Its academic programs, research, public service, and creative endeavors enrich lives and create opportunities in Arizona and beyond. NAU develops solutions to challenges and drives innovation in a supportive, inclusive, and diverse environment.
“With Informatica Cloud Data Integration behind our education CRM initiative, we engage with students in ways that make them want to enroll and come back.”
Project Manager, Northern Arizona University
Offer students a seamless, connected experience across all university departments
Enhance student academic consultations by giving advisors instant access to timely and relevant information
Improve Student Service Center and call center efficiency and responsiveness
Integrate on-premises system of student records with cloud CRM
Load data faster for more informed decision making
Unify student information across departments
Solutions & Results
Gives staff and advisors the information they need for targeted, productive meetings with students
Allows the university to reach out proactively to students for better outcomes
Enables call center and Student Service Center to provide faster, more responsive service
Nuestros clientes son nuestra prioridad número uno, tanto en productos como en servicios y soporte. Por eso nos hemos ganado la fidelidad de los clientes de las principales marcas durante 12 años consecutivos.