The George Washington University

The George Washington University boasts more than 25,000 students engaged in dozens of academic disciplines, spread across three campuses.

“We want to capitalize on opportunities -- to uncover insights and turn them into actionable intelligence for enhancing value to students, faculty and the community.”

Jelena Roljevic

Assistant Vice President of Business Intelligence Services, Division of Information Technology
Business Need
  • Provide access to trusted information across academic and administrative functions for actionable insights and fact based decision making in support of student retention, enrollment trends, financial performance and staffing
  • Support regulatory requirements
  • Reduce operating cost of labor intensive manual data acquisition
  • Minimize risk
Challenges
  • Departments required real-time or near real-time data access for operational reporting
  • Time-consuming, manual cloud and on-prem data management processes took resources from more strategic activities and increased operating costs
  • Inconsistent data quality and a lack of transparency reduced credibility of the analytics environment
  • Insight discovery was interrupted by data spread across multiple ERP applications and spreadsheets
Solutions & Results
  • Institutionalized Business Intelligence and Data Governance
  • Accelerated time to insight discovery by replacing manual integration with pre-built connectivity and friendly data management interfaces
  • Introduced a variety of dashboards for actionable insight including: travel and expense, missing grades, general ledger, financial trends and enrollment
  • Reduced operational overhead by accelerating report compilation time by as much as 100 person-hours
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Products & Services

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Success Stories