Click Clack Limited

New Zealand-based Click Clack designs and manufactures innovative airtight storage and cleaning goods, exporting them to more than 50 countries including the US, the UK and Australia.

“Informatica has allowed us to get in complete control of our inventory and has radically changed the level of contact we have with our customers. The accuracy of data we provide to the customer has improved dramatically and that in itself has improved our business.”

Natarajan Subramanian

Group IT Manager, Click Clack Limited

Business Need

Improve customer relations, inventory management and cash flow.

Eliminate third-party distributors: channel approach denied Click Clack a holistic view of inventory, which risked delays in order processing and damaging customer relationships.

Challenges

Integrate overseas customer and inventory electronic data interchange (EDI) records into company’s SAP enterprise resource planning system.
Bring management of overseas customer relationships in-house.