Emerson Process Management delivers time-tested and innovative solutions designed to help customers reduce plant maintenance cost, reduce capital requirements, reduce cost of regulatory compliance and increase process availability.
“AddressDoctor is a partner. We work together to figure out the best solutions to our needs. They are extremely responsive and being able to communicate with the same people each time is essential.”
Business Need
- Emerson needed an address verification system that would cover their expansive list of countries and native character sets.
- Provide superior customer support and be simple and cost-effective to implement and manage.
Challenges
- Struggle to integrate sales data and customer activity information from multiple locations.
- Existing address verification systems unable to manage language barriers and non-standardized address formats—a major obstacle in dealing with international address validation.
- Reliance on time and labor-intensive approach to correcting the 1.5 million customer names and addresses from business units all over the world.
Solutions & Results
- Covered more countries in more languages than any other address verification tool.
- Effective in finding potential mistakes in addresses.
- Cheaper, faster and easier to implement than alternative address validation solutions.
- Deduplication clustering feature enabled company to merge and manage data better.
Products & Services
AddressDoctor Web Services and Deduplication Engine
Address verification solution compare address data to the most up-to-date and complete postal reference data. Includes parsing, transliteration, formatting and enrichment.
