Transform Insights
into Customer Joy
Personalized customer
experiences need intelligent data
Great Customer Experience Starts with Great Customer Data
Experience is now more important to customers than price, products, or services. Every click, swipe, and chat is a chance to learn more about what your customers are looking for and what they want. By unleashing these insights, you can deliver authentic experiences that create greater value and relationships that last.
How do you ensure that your customer experience is based on the most current, trusted, and relevant data? Informatica is uniquely positioned to help enterprises find, understand, and act on customer insights to build strong relationships.
Let’s transform CX with the power of intelligent data.
Transform Data into Customer Intelligence
AI-powered 360 solutions help you synthesize data, identify relationships,
and deliver business insights with a trusted view of your data.
Data is our new currency. Whether it’s a video interview, a resume, or
an email from
an employee, there’s value in these data sources.
- Filious Louis
Manager, BI Analytics, Kelly Services
Trusted by Leading Companies
See how our customers use the power of data to develop personalized customer experiences.
Customer Experience Insights: What the Experts are Saying
Enterprise Customer Experience Resources
Ready for a deep dive into customer experience solutions, strategies, and best practices? Start here.
We’ve compiled a collection of resources for every stage of your customer experience transformation.
eBooks
A CDO’s Guide to Customer Intelligence
Unleash the value of data to fuel next best experiences for your customers.
Intelligent Disruptors: Five Data Experts Transform CX
See how five data experts are changing the way they manage data.
Get smart about how a good MDM solution supports customer experience.
Solution Briefs and Executive Briefs
Informatica Customer 360 Insights
Fuel business initiatives with trusted, actionable customer insights.
Informatica MDM – Customer 360
Prepare to compete on customer experience with a complete view of customer data.
Consent Management With Customer 360
Turn privacy and protection into a customer experience opportunity.
Webinars
Meet the Experts: Critical Capabilities for Business 360
Improve Outcomes by Enabling Cross-Functional Collaboration & Coordination.
The Intersection of CX, AI, and Data: Q&A With 451 Research
Mastering the Art of Data-Driven Customer Experience
Blake Morgan’s 12 Steps to Digital Transformation
Customer experience futurist Blake Morgan shares stories of companies who are getting CX right.
How can we help?
Check Out Our 360 Solutions
Drive 360 engagement with trusted data and contextual insights.
