IKON Office Solutions

IKON Office Solutions, a Ricoh company, is a leading provider of innovative document management systems and services. IKON integrates copiers, printers and MFP technologies and document management software and systems to deliver tailored high-value solutions, implemented and supported by its team of service professionals.

“Informatica has transformed our production environment — lowering application total cost of ownership, improving performance, mitigating risk, and ensuring regulatory compliance.”

Anil Roy, Director of Oracle Operations and Support, IKON


Business Need

Reduce the cost of data storage.

Ensure the company can respond quickly to customer requests.



Migration to a new Oracle e-Business Suite platform: once copies of the production and test databases were included, the database size was forecast to reach 80 terabytes.

Platform size would quickly overwhelm the company’s storage infrastructure, impact user response times, and lead to higher infrastructure costs.


Solutions & Results

Reduced costs by up to $1.5 million over a 2- to 3-year lease term, equivalent to a six-month ROI.

Saved 18.8 terabytes of capacity, avoiding future expansion costs.

Cut backup window by 25 percent, from eight hours to six hours.

Improved application data life cycle management.


Products & Services

Informatica Data Subset

Creates database subsets from large, complex databases to better manage nonproduction systems.

Success Stories


Maintained data integrity and data access after the data was archived.

Hot Telecommunications

Hot Telecommunication quickly gained compliance with regulations and accelerated development of telecom solutions