Ensenda - Informatica Customer Success Story

Ensenda is a rapidly growing logistics and SaaS company serving the shipping needs of some of the largest retailers, manufacturers and wholesalers in North America. The company manages a network of the top local delivery firms that enables shippers to offer quality delivery experiences to their customers.

“Ensenda’s goal is to minimize the time needed to onboard a customer or a carrier, and Informatica greatly reduced the development effort needed to do this. It made the whole process a lot faster. Whatever our next customer requires, most likely we’ll be able to accommodate it with Informatica.”

Vianna Quock

Director of Product Management, Ensenda, Inc.

Business Need

Streamline the process for on-boarding new customers and carriers.
Provides businesses in every industry with a flexible, scalable, and cost-effective delivery solution via network of local delivery firms.

Rapidly adapt to customers’ changing shipping needs.

Challenges

Build a flexible and scalable technology platform in support of ongoing business growth.
To pull in customer order information, engineers needed to custom code the specific parser routines—a slow and expensive process.

Ensure continuous support for customers’ changing data exchange requirements.

Solutions & Results

Reduced typical customer data exchange and transformation development time from a couple months to a few days.
Improved ability to scale data integration to match business growth.
Gained tremendous integration flexibility – quickly adding new capabilities to its service platform.