PartsSource is the leading provider of replacement parts solutions for healthcare and records more than $100 million in annual sales.
“We have introduced omnichannel product management, cut the number of people managing product data by a factor of three and can now update thousands of items in seconds.”
Brian Thomas
Business Need
- Introduce an omnichannel marketplace for medical replacement parts
- Increase efficiency—especially resource management
- Make it easier for customers to choose and purchase 3.5 million part options
- Manage a supply chain of 6000+ suppliers more consistently
Challenges
- Manage growing scale of more than 1 million SKUs across multiple systems
- Excessive resources allocated to product management
- Overcome lack of synchronized product information
Solutions & Results
- Centrally manage all product information using a digital catalog
- Delivered a double digit percentage growth in revenue
- Reduced team responsible for updating product information from seven to two
- Easily manage suppliers, and frequent updates of their data
- Introduced more agile and rewarding omnichannel service
- Lowered time needed to launch new products from two hours to two minutes
Products & Services
Informatica MDM – Product 360
Combines product information management with robust capabilities in data integration and governance. As a single repository of all product data for distribution in all sales channels, Informatica MDM – Product 360 provides a cohesive, centralized platform for all channel commerce.
Success Stories
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