PartsSource
PartsSource is the leading provider of replacement parts solutions for healthcare and records more than $100 million in annual sales.
“We have introduced omnichannel product management, cut the number of people managing product data by a factor of three and can now update thousands of items in seconds.”
— Brian Thomas, Director of Application Development, PartsSource
Business Need
Introduce an omnichannel marketplace for medical replacement parts
Make it easier for customers to choose and purchase 3.5 million part options
Increase efficiency—especially resource management
Manage a supply chain of 6000+ suppliers more consistently
Challenges
Manage growing scale of more than 1 million SKUs across multiple systems
Overcome lack of synchronized product information
Excessive resources allocated to product management
Solutions & Results
Centrally manage all product information using a digital catalog
Easily manage suppliers, and frequent updates of their data
Delivered a double digit percentage growth in revenue
Introduced more agile and rewarding omnichannel service
Reduced team responsible for updating product information from seven to two
Lowered time needed to launch new products from two hours to two minutes
Products & Services
Informatica MDM – Product 360
Combines product information management with robust capabilities in data integration and governance. As a single repository of all product data for distribution in all sales channels, Informatica MDM – Product 360 provides a cohesive, centralized platform for all channel commerce.
Success Stories
Geiger
Geiger used Informatica PIM to create a cohesive, centralized platform for omnichannel commerce
