PartsSource is the leading provider of replacement parts solutions for healthcare and records more than $100 million in annual sales.

“We have introduced omnichannel product management, cut the number of people managing product data by a factor of three and can now update thousands of items in seconds.”

Brian Thomas

Director of Application Development, PartsSource
Business Need
  • Introduce an omnichannel marketplace for medical replacement parts
  • Increase efficiency—especially resource management
  • Make it easier for customers to choose and purchase 3.5 million part options
  • Manage a supply chain of 6000+ suppliers more consistently
  • Manage growing scale of more than 1 million SKUs across multiple systems
  • Excessive resources allocated to product management
  • Overcome lack of synchronized product information
Solutions & Results
  • Centrally manage all product information using a digital catalog
  • Delivered a double digit percentage growth in revenue
  • Reduced team responsible for updating product information from seven to two
  • Easily manage suppliers, and frequent updates of their data
  • Introduced more agile and rewarding omnichannel service
  • Lowered time needed to launch new products from two hours to two minutes
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Products & Services

Informatica MDM – Product 360

Combines product information management with robust capabilities in data integration and governance. As a single repository of all product data for distribution in all sales channels, Informatica MDM – Product 360 provides a cohesive, centralized platform for all channel commerce.

Success Stories