PartsSource is the leading provider of replacement parts solutions for healthcare and records more than $100 million in annual sales.

“We have introduced omnichannel product management, cut the number of people managing product data by a factor of three and can now update thousands of items in seconds.”

— Brian Thomas, Director of Application Development, PartsSource


Business Need

Introduce an omnichannel marketplace for medical replacement parts

Make it easier for customers to choose and purchase 3.5 million part options

Increase efficiency—especially resource management

Manage a supply chain of 6000+ suppliers more consistently



Manage growing scale of more than 1 million SKUs across multiple systems

Overcome lack of synchronized product information

Excessive resources allocated to product management


Solutions & Results

Centrally manage all product information using a digital catalog

Easily manage suppliers, and frequent updates of their data

Delivered a double digit percentage growth in revenue

Introduced more agile and rewarding omnichannel service

Reduced team responsible for updating product information from seven to two

Lowered time needed to launch new products from two hours to two minutes


Products & Services

Informatica MDM – Product 360

Combines product information management with robust capabilities in data integration and governance. As a single repository of all product data for distribution in all sales channels, Informatica MDM – Product 360 provides a cohesive, centralized platform for all channel commerce.

Success Stories


Geiger used Informatica PIM to create a cohesive, centralized platform for omnichannel commerce


Citrix uses Informatica solutions to gain complete customer insight on all products


Bouwmaat pioneers a multichannel strategy in B2B construction with Informatica PIM