This State Healthcare Agency administers their state’s Medicaid program. The program is jointly funded by the federal and state governments for individuals and families who qualify based on income level.
“They’re our business partners in creating a healthier state, and by using Informatica, we can help to keep them focused on patients and integrated care rather than administrative tasks.”
Business Requirements
- Reduce the amount of “dirty data” from source systems and external files
- Use a solution that can be easily adopted by other agencies and divisions
- Minimize manual processes and opportunities for human error
Goals
- Drive provider participation in their program, designed to increase efficiencies in health care service delivery statewide
- Implement data quality and governance initiatives with automated tools
- Improve provider and member communications to build better relationships and minimize returned mail
Solutions & Results
- Use Informatica solutions to enable more accurate, smooth, and effective communications about their program to providers
- Automate data quality checks with Informatica Data Quality
- Reclaims one FTE and helps improve relationships with care providers
- Validate providers’ servicing addresses with Informatica Address Verification, with plans to expand verification to member addresses
- Helps increase provider participation in their program, resulting in more integration between acute care and behavioral health care
- Enables the creation of a formal data governance program without adding headcount
Products & Services
Informatica Address Verification
Make sure address data is accurate so that every package gets delivered and every customer is happy.
Informatica Data Quality
Deliver clean, trusted data so all your projects meet your business objectives.
Informatica PowerCenter
Informatica PowerCenter gives you a scalable, high-performance enterprise data integration platform.
