Multinational specialty pharmaceutical company whose healthcare products are used daily by up to 150 million people around the world.
“Using Informatica solutions to reduce data processing time and improve the quality of customer data increases the efficiency of our sales planning process by 40 percent.”
Goals
- Unite a life sciences company that has grown through acquisitions with a single source of truth for customer data to facilitate better business decisions
- Increase revenue by improving sales planning efficiency and enabling reps to target healthcare customers at the right time by enabling a 360-degree view of customers
- Remove the burden of customer data management and updates from 1,600 field sales reps so they remain focused on customers
Solutions & Results
- Implement Informatica Master Data Management (MDM) and Informatica MDM – Customer 360 to deliver consistent, trusted data to business units
- Use Informatica Cloud Data Integration to bring together HCP/HCO data from Veeva, Salesforce, third-party data sets, and AWS data lake
- Enhances sales team engagement with customers by providing more accurate, timely, relevant data
- Cleanse data with Informatica Data Quality and automatically verify and enrich customer contact data with Informatica Data as a Service
- Ability to better compete in the fast-moving, data-driven pharmaceutical and life sciences industries
- Helps grow revenue by reducing sales planning cycle from 10 weeks to 6 weeks, giving sales reps a 4-week advantage
Products & Services
Informatica MDM – Customer 360
Pour améliorer l'expérience client, gérez les données clients de manière stratégique et partagez-les en toute sécurité.
Informatica Intelligent Cloud Services
Repenser l'iPaaS avec la gestion de données Cloud de bout en bout et une architecture de microservices.
Informatica Cloud Data Integration
La solution de gestion de données Cloud d'entreprise leader du marché pour faciliter la transformation des entreprises.
Informatica Data as a Service
Communiquez en toute confiance avec vos clients en utilisant des données personnelles vérifiées et enrichies.
Informatica Data Quality
Offre à tous vos projets et initiatives des données propres et de qualité supérieure, indépendamment de la taille et du format des données, de la plate-forme utilisée ou de la technologie.
