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Pan-Asian Insurer

Headquartered in Hong Kong and operating in several countries throughout Asia, they offer life and medical insurance, general insurance, employee benefits, and specialty insurance products.

“The ease with which we were able to integrate Informatica solutions into our environment has enabled us to achieve our goals quickly and seamlessly.”

– Director, Group Data Governance, Pan-Asian Insurer

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Business Requirements

Deploy an integrated data governance solution

Visualize end-to-end data lineage

Meet increasing regulatory reporting obligations

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Goals

Establish a consistent set of data governance standards and protocols to manage insured and policy data

Strengthen data governance capabilities across operating entities in Asia

Provide stakeholders with greater visibility and confidence in data quality, while safeguarding customer data

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Solutions & Results

Use Informatica Axon Data Governance to collaborate and build an enterprise-wide glossary of business terms relating to customers

Integrated Informatica solutions with ease, enabling them to achieve their goals quickly and seamlessly

Scan and catalog customer data with Informatica Enterprise Data Catalog to trace the flow of personally identifiable information (PII) spanning seven locations and across on-premises and cloud with both Microsoft Azure and Amazon Web Services (AWS)

Enables faster and easier discovery of PII data, allowing them to ensure compliance with regional and local Personal Data Protection Act

Validate the accuracy and consistency of customer data with Informatica Data Quality, and verify customer information with Contact Data Verification, in an effort to prompt customers to update their most current information

Saving an average of three minutes per customer service call and reduced email bounce rates by improving customer data

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Products & Services

Axon Data Governance

Power collaboration, enable regulatory compliance and deliver trusted data to fuel all of your business initiatives.

Informatica Enterprise Data Catalog

Discover and inventory data assets across your organization.

Informatica Data Quality

Deliver clean, trusted data so all your projects meet your business objectives.

Contact Data Verification

Confidently connect with customers using verified & enriched contact data

Success Stories

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Assicurazioni Generali

Transformation Insurance: Generali Goes Digital with a Trusted Data Foundation

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AIA Singapore

AIA Singapore Automates Data Delivery, Personalizing Customer Interactions