IKON Office Solutions

IKON Office Solutions, a Ricoh company, is a leading provider of innovative document management systems and services. IKON integrates copiers, printers and MFP technologies and document management software and systems to deliver tailored high-value solutions, implemented and supported by its team of service professionals.

“Informatica has transformed our production environment — lowering application total cost of ownership, improving performance, mitigating risk, and ensuring regulatory compliance.”

Anil Roy

Director of Oracle Operations and Support, IKON
Business Need
  • Reduce the cost of data storage.
  • Ensure the company can respond quickly to customer requests.
Challenges
  • Migration to a new Oracle e-Business Suite platform: once copies of the production and test databases were included, the database size was forecast to reach 80 terabytes.
  • Platform size would quickly overwhelm the company’s storage infrastructure, impact user response times, and lead to higher infrastructure costs.
Solutions & Results
  • Reduced costs by up to $1.5 million over a 2- to 3-year lease term, equivalent to a six-month ROI.
  • Cut backup window by 25 percent, from eight hours to six hours.
  • Saved 18.8 terabytes of capacity, avoiding future expansion costs.
  • Improved application data life cycle management.
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Products & Services

Informatica Data Subset

Creates database subsets from large, complex databases to better manage nonproduction systems.
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Success Stories