Saint Gobain

Saint-Gobain is a world leader in the habitat and construction markets with stores in 24 countries. The company designs, manufactures and distributes building and high-performance materials, providing innovative solutions to the challenges of growth, energy efficiency and environmental protection.

“Since we began using Informatica MDM – Product 360 to improve our data and processes, we can deliver value to our customers and business partners much faster.”

Ron Kessels

CIO, Saint-Gobain Distribution the Netherlands B.V.
Business Need
  • Synchronize SAP ERP system to product master data
  • Scale easily to accommodate 4x as many SKUs
  • Make product information management user-friendly with automation
Challenges
  • Drive continuous digital transformation for construction and building supplies business units to provide customers with a seamless product experience
  • Verify and standardize product data, which comes from 1,000 suppliers in a variety of formats, while minimizing manual labor
  • Make new products, information, and updates available on customer-facing channels as quickly as possible to streamline customer journey
Solutions & Results
  • Use Informatica MDM – Product 360 for product information management (PIM), creating golden records for 250,000 product SKUs
  • Keep product data quality high from the start with automated, embedded Informatica Data Quality checks
  • Enables next-day product launches and publishing of product data from suppliers versus multiple days previously, increasing sales
  • Launch and update products faster by giving employees intuitive, role-based and task-based user interfaces
  • Improves customer experiences and sales conversions with 3x faster quotes and the ability to access accurate, detailed, and timely product information
  • Improves the quality of product data, reclaiming valuable employee time while lowering product return rates by 25 percent

Products & Services

Intelligent Data Quality

Provides all your projects and initiatives with clean, high-quality data regardless of its size, data format, platform, or technology.

Product 360 (PIM)

An application focused on centrally managing information about products sold through different distribution channels.

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