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State Healthcare Agency

This State Healthcare Agency administers their state’s Medicaid program. The program is jointly funded by the federal and state governments for individuals and families who qualify based on income level.

“They’re our business partners in creating a healthier state, and by using Informatica, we can help to keep them focused on patients and integrated care rather than administrative tasks.”

— Data Governance Manager, State Healthcare Agency

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Business Requirements

Reduce the amount of “dirty data” from source systems and external files

Minimize manual processes and opportunities for human error

Use a solution that can be easily adopted by other agencies and divisions

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Goals

Drive provider participation in their program, designed to increase efficiencies in health care service delivery statewide

Improve provider and member communications to build better relationships and minimize returned mail

Implement data quality and governance initiatives with automated tools

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Solutions & Results

Use Informatica solutions to enable more accurate, smooth, and effective communications about their program to providers

Validate providers’ servicing addresses with Informatica Address Verification, with plans to expand verification to member addresses

Automate data quality checks with Informatica Data Quality

Helps increase provider participation in their program, resulting in more integration between acute care and behavioral health care

Reclaims one FTE and helps improve relationships with care providers

Enables the creation of a formal data governance program without adding headcount

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Products & Services

Informatica Address Verification

Make sure address data is accurate so that every package gets delivered and every customer is happy.

Informatica Data Quality

Deliver clean, trusted data so all your projects meet your business objectives.

Informatica PowerCenter

Informatica PowerCenter gives you a scalable, high-performance enterprise data integration platform.

Success Stories

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Western Union

Western Union built a data platform based on Hadoop and Informatica Big Data Edition

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Texas Health and Human Services

HHS establishes a Data Governance program to transform from its five agency structure to three agencies.

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Citrix

Citrix uses Informatica solutions to gain complete customer insight on all products