Full-Service U.S. Bank

This Full-Service U.S. Bank has assets of over $500 million. It offers personal savings accounts, personal checking accounts, personal loans, business checking, business loans, auto loans, home mortgages, insurance, investments, and more.

“Informatica Cloud Data Integration lets us connect our systems so employees can communicate all the critical information that they need to help strengthen customer relationships, drive loyalty and grow our customer base.”

Data Integrations Manager

Business Need

Improve reporting and access to information
Lay the groundwork for master data management

Avoid in-house development and custom coding

Challenges

Provide personalized service and win more business by establishing an accurate picture of each customer across different lines of business
Modernize IT and take control of data by moving customer relationship management, marketing, and banking operations to the cloud

Compete in the new world of banking and grow deposits and market share with new digital services and customer-centric marketing

Solutions & Results

Bring customer data together from multiple applications across different lines of business with Informatica Intelligent Cloud Services
Use Informatica Cloud Connector for Salesforce to easily move data between on-premises and cloud systems
Helps the bank compete against larger financial institutions by identifying opportunities to increase revenue from deposits

Integrate data from legacy mortgage loan origination system and Microsoft SQL Server databases using Informatica Cloud Data Integration
Enables mortgage, brokerage, trust, savings, and other lines of business to provide a more holistic customer experience to help increase customer loyalty
Accelerates cloud migration and digital transformation while allowing the bank to gain more value from its own data

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Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

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