ICICI Bank

ICICI Bank has about $79 billion in assets, 950 branch offices, more than 3,600 ATMs, and more than 25 million customers, making it India's second-largest bank.

“With the overall improvement in the ETL process made possible by PowerCenter, we benefited from greater data immediacy for business users and more reliable information which resulted in quicker analysis and timely reporting.”

Gurnam Saini

Assistant General Manager, ICICI Bank

Business Need

Harness business information to support CRM initiatives and fuel customer growth beyond current 25 million customers.

Rapidly adopt innovative business practices and technologies to support continued business growth.

Challenges

Eliminate costly, manual scripting techniques used to integrate data from eight different source systems into data warehouse.
Add new sources quickly and easily.