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Saint Gobain

Saint-Gobain is a world leader in the habitat and construction markets with stores in 24 countries. The company designs, manufactures and distributes building and high-performance materials, providing innovative solutions to the challenges of growth, energy efficiency and environmental protection.

“Since we began using Informatica MDM – Product 360 to improve our data and processes, we can deliver value to our customers and business partners much faster.”

—Ron Kessels, CIO, Saint-Gobain Distribution the Netherlands B.V.

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Business Need

Synchronize SAP ERP system to product master data

Make product information management user-friendly with automation

Scale easily to accommodate 4x as many SKUs

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Challenges

Drive continuous digital transformation for construction and building supplies business units to provide customers with a seamless product experience

Make new products, information, and updates available on customer-facing channels as quickly as possible to streamline customer journey

Verify and standardize product data, which comes from 1,000 suppliers in a variety of formats, while minimizing manual labor

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Solutions & Results

Use Informatica MDM – Product 360 for product information management (PIM), creating golden records for 250,000 product SKUs

Launch and update products faster by giving employees intuitive, role-based and task-based user interfaces

Keep product data quality high from the start with automated, embedded Informatica Data Quality checks

Improves customer experiences and sales conversions with 3x faster quotes and the ability to access accurate, detailed, and timely product information

Enables next-day product launches and publishing of product data from suppliers versus multiple days previously, increasing sales

Improves the quality of product data, reclaiming valuable employee time while lowering product return rates by 25 percent

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Products & Services

Data Quality

Deliver high-quality clean and trusted data with enterprise-class data quality and governance that scales, regardless of size and format of data; platform; or technology.

Informatica MDM - Product 360

Informatica MDM – Product 360 enables business users to more efficiently acquire, author, and publish product information. The master data fueled app delivers rich product information that closes the sale no matter which channel your customers use

Success Stories

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Rockwool Group

Rockwool Group: Manufacturing Integrations

Interfor

Interfor: Modernizing EDI

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Rabobank

Rabobank moves closer to its goal of 80% online services delivery with Informatica.