c07-customer-stories

Al-Jeel medical company


Founded in 1958, Al-Jeel medical company sells high-quality office automation solutions to help businesses operate more efficiently. The company serves thousands of organizations across Saudi Arabia, providing office furniture, document imaging and printing solutions, AV and telecom equipment, storage solution and medical devices. Al-Jeel medical company provides an essential service to businesses, selling office automation solutions that few organizations can do without—from furniture and printers to converged network infrastructures and material storage, and even medical devices. Over the decades, the company has become one of Saudi Arabia’s leading providers by exceeding customer expectations through highly attentive sales and service.

“Al-Jeel is constantly working to grow market share and profitability, and we can’t achieve that goal if we keep doing what we did last year or the year before. With Informatica and Salesforce, we have the data insights we need to focus on how we’re going to grow and what we should do next.”

— Ibrahim Al Dabbas, Application Consultant, Al-Jeel medical company

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Business Needs

Streamline the sales cycle and serve customers better by moving to a sophisticated, modern CRM platform in the cloud

Connect the cloud-based CRM application with on-prem ERP and other systems to keep data consistent

Improve executive decision making and compliance with a single source of truth for reporting

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Solutions & Results

Implemented Salesforce Sales Cloud, enabling sellers to be more responsive to customers’ needs with mobile features

Established real-time integration between cloud and on-prem systems to ensure data consistency and accuracy

Enabled data analytics and reporting for decision makers by scheduling nightly batch updates into Microsoft Power BI

Boosts sales productivity, generating price quotes faster and improving cash flow

Keeps data updated across systems, providing customer information sellers and executives can trust

Improves decision making with accurate, real-time visibility into business performance

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Products & Services

Informatica Intelligent Cloud Services

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

Informatica Cloud Data Integration

Codeless, optimized integration to hundreds of applications and data sources across on-premises and cloud.

Informatica Cloud Application Integration

Accelerate your business, drive innovation, and create efficiencies by intelligently connecting any app, any data, anywhere, at any speed.