Fjordkraft is a Norwegian company that delivers power and mobile telephony services to end users. The company supplies electricity to more than 1.4 million people through over 600,000 delivery points in households, businesses, and public entities across Norway.
“Informatica MDM is very user friendly, and we get a much more complete view of the customer than multiple single-context records can provide.”
Business Need
- Understand customer hierarchies and household relationships
- Integrate with QlikView for reporting
- Improve data quality at the source
Challenges
- Provide a single view of power and mobile customers to communicate more effectively with them and provide better service
- Simplify analytics and regulatory compliance by integrating data from multiple sources and prepare for a cloud migration
- Increase developer productivity by making it easier and faster for them to locate the right customer data for use in web and mobile apps
Solutions & Results
- Use Informatica Master Data Management to consolidate, deduplicate, and master customer data
- Extract and cleanse data on-premises using Informatica PowerCenter while transitioning to Informatica Intelligent Cloud Services
- Accelerates digital innovation by helping to reduce development time and improving the accuracy of customer data in web and mobile apps
- Configure web and mobile apps to pull customer information directly from Informatica MDM
- Helps create a more flexible and customer-centric business model and advise customers about new services to drive revenue
- Provides centralized customer data for analytics while making it easier to comply with GDPR
Products & Services
Informatica PowerCenter
Accesses, integrates, and delivers any and all data quickly and cost-effectively, without hand coding.
Master Data Management
Maximize the business value of your enterprise information with a modular end-to-end solution delivering a unified view of all your master data.
