Olympus

Bangkok-based Olympus (Thailand) Co., Ltd. was established in 1999 as a subsidiary of Olympus Group. Its core businesses are the manufacturing and servicing of medical, industrial, and imaging products. Headquartered in Hong Kong, Olympus Group has seven branches across the Asia-Pacific region

“With Informatica Intelligent Cloud Services, we found a next-generation iPaaS tool that could resolve our data issues.”

Wuttisak Thabthimsaen,

Salesforce Project Manager, Olympus Thailand Co., Ltd.

org-chart-icon.png Business Needs

  • Automate data mappings and integrations from all seven Asia-Pacific branches
  • Refresh regional sales data nightly
  • Translate common terms into English to facilitate communication among country managers

Challenges

  • Enable top management at Hong Kong-based headquarters to easily track sales activity across the Asia-Pacific region
  • Avoid hitting timeout limits for transactions in Salesforce when working with large formula fields and roll-up summaries
  • Consolidate sales data from seven branches in multiple countries into SAP on a nightly basis

airplane-icon.png Solutions & Results

  • Use Informatica Intelligent Cloud Services, a next-generation iPaaS solution, to power dashboards of sales activity across Asia-Pacific
  • Stay within Salesforce CPU limits by using Informatica to summarize data and enforce rules before loading it into Salesforce
  • Reduces the time it takes to get regional sales data into SAP, enabling decision-makers to work with fresh data
  • Bring sales data from Salesforce and spreadsheets into SAP using Informatica Cloud Data Integration for automated, nightly batch integrations
  • Improves timeliness and accuracy of sales tracking, allowing headquarters to take immediate action and better drive strategy
  • Overcomes CPU limitations when loading data into Salesforce, avoiding the need to manually truncate and re-load data
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