Close

Informatica Blogs

Close

Informatica on Facebook

Close

Informatica on Twitter

Avaya

To manage expenses and maximize revenue from more than 400 applications and databases that handle data volumes equivalent to eight times the size of the Library of Congress, the company wanted to establish a cutting-edge Data Quality Center of Excellence.

Data quality is critical to Avaya, one of the world's largest communications technology companies. To manage expenses and maximize revenue from more than 400 applications and databases that handle data volumes equivalent to eight times the size of the Library of Congress, the company wanted to establish a cutting-edge Data Quality Center of Excellence.

Challenges

  • Eliminate defective data to improve billing efficiency
  • Standardize pricing and billing models to optimize revenues
  • Increase customer satisfaction
In today's cost-conscious business environment, Avaya is focused on streamlining business processes, eliminating waste, and maximizing return on investment. By using Informatica within our Data Quality Center of Excellence, Avaya has access to the accurate information needed to achieve operational excellence.
— Rich Trapp
Global Data Quality Director, Avaya
Read Success Story PDF

Results

2000%

return on investment

$2 million revenues

increased annually

Additionally:

  • Implemented 478-step data quality process across key data types

Technologies Used

Browse customers
by industry, solution,
or product
Read More Now
green promo marketplace 240x125

New Resources

Keys to a Successful Business Case for Big Data: Preparing a Plan for Implementation and Achieving Business Value
por Ventana Research / 20 de Maio de 2013 White Papers
Next Generation Data Integration with CTI
por Informatica / 9 de Maio de 2013 Webinars
Improve Oracle Application Performance with Smart Partionining
por Informatica / 9 de Maio de 2013 Webinars
More Resources