Accelerating the JDRF Mission with Data & Tech
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Strengthen and maintain the crucial customer relationships that keep your organization moving forward.
In “CX Perspectives: Deliver the Experiences that Ensure Engagement and Enthusiasm,” customer experience futurist Blake Morgan talks to Sri Mishra, the chief data and technology officer at JDRF International, about how JDRF uses data and technology to accelerate its mission. You will learn how the organization:
- Uses AI, ML, and other technologies to better understand and manage customers
- Optimizes every interaction with researchers, donors, volunteers, and advocates
- Boosts supporter engagement to speed progress toward its goal of curing Type 1 diabetes
- Blake Morgan, CX Futurist
- Sri Mishra, Chief Data and Technology Officer, JDRF International