Customer loyalty stems from delivering differentiated experiences—one after another. Trusted, relevant, contextual data helps you stand out in a crowded market.
PRODUCT FEATURES
Customer 360 key features
Industry-leading cloud-first customer data management for deeper, more relevant, contextual customer engagement.
Resolve identities and enrich business-critical customer data with the full functionality of multidomain MDM.
Machine learning, accurate and contextual matching, pattern discovery, and real-time insights at scale.
Form multiple unique rules-based customer views powered by graph technology.
Preconfigured role-based workflows, visualizations, and reports for self-service and data stewardship
Shared microservices include reference data, cloud data integration, process orchestration, and data quality.
Implement in weeks with pre-built, configurable accelerators tailored for industry-specific needs.
PEER REVIEWS
See what our customers say about Customer 360
We’re honored to be named a Gartner Customers’ Choice 2020 for Master Data Management Solutions.
Gartner verifies every review published on its peer-driven platform, ensuring you get real opinions from real enterprise users.
REFERENCE ARCHITECTURE
Future-proof reference architectures for customer data management
Our Customer 360 reference architecture provides a framework to centrally onboard and safeguard customer data, expose relationships across entities, and enrich, verify, and validate customer information.
Customer 360 Use Cases
All-in-one, AI-powered customer
data management
Our intelligent customer data management solutions offer a single customer view, insights, context, and new perspectives.
Analyst Reports, eBooks, and More
Recommended Customer 360 resources
RELATED PRODUCTS
Extend your customer data management strategy
Customer 360 works seamlessly with other Informatica Master Data Management solutions so you can sharpen your 360-degree view.
We help organizations across industries thrive. See how.
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
