Customer 360: Deliver data-driven experiences

Design personalized and relevant experiences with a trusted, 360-degree view of your customers.

Get to know your customers better

By bridging silos and overcoming data challenges, Customer 360 delivers a more complete understanding of your customers.

Grow mindshare

Design engaging, relevant experiences to attract, retain and grow your customer base.

Build loyalty

Deliver effortless experiences every time to meet your customers’ high expectations.

Achieve more

Develop greater clarity and accuracy to improve your marketing, sales and service outcomes.

Connect all your customer data

Make it faster and easier for your company to gain value from your customer data.

Application for Customer Data Mastering
Use an all-in-one solution built on a microservices architecture for a single customer view.

Low- and No-Code Capabilities
Create configurable, role-based views of customer dashboards, hierarchies and network graphs.

Preconfigured Content
Leverage data models, reports and integrations tailored to specific industries and data sources.

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See the 15 MDM providers that matter most

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Your essential Customer 360 resources



CX Data Strategy: The Ultimate Framework for Better Customer Experience

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White Paper


The New CX Norm in a Post-Covid World

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Marketer’s Guide to Customer Experience (CX)

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White Paper

White Paper

How Customer Data Management Delivers Value and Delightful Customer Experience - 4379

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Explore related Customer 360 solutions

Product 360 (PIM)

Drive more revenue with seamless product experiences across diverse channels and marketplaces.

Supplier 360

Streamline vendor onboarding, materials procurement and accounts payable processes with supplier data management.

Finance 360

Use finance data and chart of accounts to drive M&A efficiency, ERP transformations and compliance reporting.

Reference 360

Simplify governance of code list, look up values, hierarchies and crosswalks with reference data management.

Data as a Service

Confidently connect with your customers using verified and enriched contact data.

Data Governance

Find, understand, trust and access data with AI-powered data governance.

The Forrester Wave™: Master Data Management, Q2 2023

Gain high-value insights from top customer experience leaders

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