How do you make great customer experiences (CX) real? By unleashing the full value and potential of data with AI-driven insights, including a 360-degree view that enables personalized, timely and frictionless experiences for customers.
At this webinar, you will hear from Jay Warren (Vice President, AI & Analytics, Cognizant), Marcus Ansell (Senior Director, Cognizant), and Jennifer McGinn (Director, Customer 360 Insights Product Marketing, Informatica). They will share how intelligent data and analytics will transform operational, cost and revenue results across a variety of CX use cases, including how to:
