Changing Care Protocols Quickly for Increased Safety & Responsiveness

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Explore how one health care provider rapidly adapted its patient care protocols in the face of COVID-19 to deliver safer care that’s also more responsive to patient needs.

“How Valley Health Pivoted During COVID-19 with Informatica and Microsoft” explains how Valley Health System introduced touchless reception, mobile integration, and telemedicine services in record time. You will learn about:

  • Accelerating “safe visit functionality” via application integration and data integration
  • Integrating Microsoft Dynamics and Athena with APIs
  • Introducing real-time chat and messaging

Speakers:


Michael Laidlaw, Manager, Application Support, Valley Health


Jay Avondoglio, Manager, Application Support, Valley Health


Richard Cramer, Chief Healthcare Strategist, Informatica


Tangie Mitchell, Business Applications Specialist - Dynamics 365 Customer Engagement Solutions, Microsoft

 

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