Turning Healthcare Data Into Great CX With Blake Morgan
Available Now On Demand
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Why should your healthcare organization reinvent the customer experience when it can replicate best practices from other industries instead?
Join CX expert Blake Morgan for “CX Perspectives: Improving the Patient Experience” and learn how CX initiatives can help you improve patient outcomes, reduce enterprise risk, and increase efficiency. You will learn how to:
- Build a foundation of trusted data to support digital transformation and regulatory compliance
- Adapt best practices from other industries for healthcare-specific initiatives
- Create great experiences that define your brand, attract and retain patients, and ensure competitive advantage
Speakers
- Blake Morgan, Customer Experience Futurist
- Richard Cramer, Chief Healthcare Strategist, Informatica
